Our Story

Helping brands earn trust in the age of AI recommendations.

PromptFern is the AI brand monitoring platform for teams who want to understand how LLMs describe their product, compare their market position, and grow their share of voice.

Clarity over noise

We surface the exact language AI assistants use to recommend brands, so teams can focus on what moves visibility.

Privacy-first insights

We aggregate responsibly, store minimal data, and keep monitoring transparent for every customer.

Actionable momentum

Every report ships with next steps, competitive context, and the why behind shifts in AI citations.

Built by operators, trusted by growth teams.

We started PromptFern after seeing how quickly AI assistants were shaping customer perception. Traditional SEO analytics didn't explain why brands were appearing (or missing) in AI answers. So we built a platform that connects AI citations, sentiment, and competitive context into one visibility dashboard.

12+

AI platforms tracked

38%

Average lift in share of voice

4M+

Signals monitored daily

72

Customer NPS

What we believe

  • Transparency wins. We show exact prompts, sources, and deltas so every insight can be verified.
  • Growth is collaborative. Share dashboards with SEO, comms, and product teams to align on the narrative.
  • AI visibility is a new channel. Track it with the same rigor as paid or organic efforts.

How we've grown

From a single dashboard to a full visibility platform, we focus on listening to customers and shipping quickly.

2023 — Built the first AI visibility index

We set out to help brands understand how AI assistants talk about them across platforms.

2024 — Added competitive intelligence

Teams now benchmark against market leaders and track wins in real time.

2025 — Unified analytics + monitoring

PromptFern now connects AI visibility with on-site engagement and attribution.

Ready to see how AI recommends you?

Start monitoring in minutes or talk to us for a custom demo.